Hello, I wanted to let you know how my families first cruise went.
1. When I made my reservation, I told the reservation specialist on the phone that I hadn\'t had a vacation in years, and I wanted to relax with my family and we had a 9 month old (at the time). I said I am only interested in this cruise if my son can swim. She put me on hold for at least 10 minutes to check with her supervisor, and when she came back on line she told me that my infant son could use the baby poo with swim diapersl on the Ecstasy, and from that I decided to make the reservation. However we found out that he could not use the baby pool once we boarded the ship. I am reporting this because I had a option to take a vacation at another location, and I was promised with supposed supervisor approval that my son could swim in the baby pool. My family was disappointed by the lack of integrity of the reservation specialist that booked our trip because she lied. How greedy is that? And we had to suffer. Who can you trust if the representative\'s lie? Not Carnival....
2. We all caught the norovirus while sailing.
This will be the last cruise we take on carnival. It was the first vacation we\'ve had in 6 years, and I am so disappointed that we were lied to, and then after not being able to swim as a family (which is really the only thing you can do with an infant on ship) we all go sick. Horrible experience with Carnival. We will make sure to tell everyone we meet what happened to us. Absolutely horrible.
Positives
1. It sounded appealing.
2. The Karaoke was funny. We liked Jay.
3. The staff was nice to my son, probably because they felt bad for us since we were trapped with nothing to do since we couldn\'t swim, and really you can only eat so much.
Negatives
1. We were flat out lied to. The sales representative told us our infant son could swim with us in the baby pool - and she lied.
2. We all go the notovirus (me especially bad) on the last day - I got sick I think from the food.
3. The food got worse and worse as the days progressed. Salad at dinner the last night was warm, soggy and smelly.
4. The carpet smells very bad in the dining hall.
5. The entertainment was cheesy
6. The cabin bathroom smelled of urine.
