Welcome to Runner's review of the Norwegian Cruise Lines, Norwegian Spirit. ReviewThatCruise.com is first for Norwegian Spirit Reviews & Norwegian Spirit ship reviews.
THIS WAS OUR FIRST CRUISE EVER. I READ MANY REVIEWS, BEFORE BOOKING. WE LIKED THE FREESTYLE OF NOT HAVING TO EAT AT A CERTAIN TIME. SOME REVIEWS SAY YOU CAN\'T HELP BUT HAVE FUN ON A SHIP, AND WE DID. WE JUST WERE DISAPPOINTED IN A FEW THINGS, ESPECIALLY THE FACT THAT THE ENTIRE CRUISE WAS VERY COMMERCIALIZED WITH THE JEWELRY SALES. MANY PEOPLE COMPLAINED ABOUT THAT. YOU CAOULD BARELY WALK THE ATRIUM, WHICH WAS BEAUTIFUL WHEN WE BOARDED, UNTIL THEY SET UP THEIR JEWELRY FOLDING TABLES.
Positives
GREAT ROOM STEWARTS, GAVE THEM A $70.00 TIP.
GREAT EXPERIENCES AT ALL PORTS. GREAT DINING SERVICE, REALLY FRIENDLY PROFESSIONAL WAITERS. WE ENJOYED OURSELVES BUT WILL NEVER GO NORWEGIAN AGAIN. WE LIKED THE FACT THAT WE DID NOT HAVE TO EAT AT A CERTAIN TIME.
Negatives
DINNER RESERVATION DESK A JOKE, HASTLE, AND RUDE. WE WERE CHARGE $45. FOR A DINNER THAT WE HAD CANCELLED INORDER TO EAT AT A DIFFERENT RESTAURANT. THEY MADE OUR NEW RESERVATIONS BUT FAILED TO CANCEL THE OTHER AT OUR EXPENSE. MY MOTHER ASKED HER TWICE IF SHE CANCELLED THE OTHER AND WAS TOLD YES. THE SHIP REFUSES TO REFUND OUR MONEY FOR THE DINNER THEY SAY WE DID NOT CANCEL.
THE ENTIRE 7 DAY CRUISE, IN THE ATRIUM WHERE YOU ENTER THE SHIP WAS A CONSTANT CIRCUS WITH THE SHIP PROMOTING JEWELRY SALES. THE 1\" THICK NCL BOOK IN OUR ROOM WAS ALL JEWELRY ADVERTISEMENT ALSO. THEY WERE MORE INTERESTED IN PROMOTING THE JEWELRY AND SELLING PICTURES THAN THEY WERE WITH ACTIVITIES FOR THEIR PASSENGER. THERE WAS A BEAUTIFUL PIANO IN THE ATRIUM THAT WAS ONLY PLAYED THE FIRST DAY WE BOARDED THE SHIP. WE WERE TOLD WE COULD NOT EAT IN ONE OF THE DINING ROOMS AND THAT IT WAS NOT OPEN FOR BREAKFAST. HALF WAY THRU THE CRUISE WE FOUND OUT THAT BECAUSE WE HAD A BALCONY ROOM, THAT WAS OUR DINING ROOM TO EAT IN. THEY DID\'NT EVEN BOTHER TO SCAN OUR CARD OR ASK WHAT KIND OF ROOM WE HAD. SOME POOR GUY WAS EATING AND THEN THEY TOLD HIM HE COULD NOT EAT THERE EITHER. HE DID NOT HAVE A BLACONY ROOM. WE BOOKED A ROOM FOR THREE PEOPLE. THERE WAS ONLY 1 BED FOR TWO PEOPLE. ONE OF US HAD TO SLEEP ON A BROKEN SOFA EVERY NIGHT. TOOK HOURS TO GET OFF THE SHIP. TURNS OUT THEY WERE LOOKING FOR SOMEONE TRYING TO GET IN THE US. THAT WAS NOT THEIR FAULT. HOWEVER THE BOARDING PROCESS AND NUMBER SYSTEM THEY GAVE US AND TOLD US WE WOULD BOARD OFF BY WAS A JOKE. PEOPLE WERE FRUSTRATED WHEN THEY CAME DOWN TO THE ATRIUM WHEN THEY WERE TOLD TO HAVE TO STAND UP FOR HOURS WAITING TO GET OFF. MY MOTHER IS DIABETIC, OLD, NOT IN A WHEEL CHAIR, BUT COULD NOT STAND AND HAD TO SIT ON THE FLOOR. IT WAS LIKE A ZOO. YOU COULD ONLY LAUGH, AND MAKE THE BEST OF IT. WE JUST WON\'T DO NORWEGIAN AGAIN.